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Hey everyone,


We’re currently away for 2 weeks from Thursday 5 September to Thursday 19 September.
As we’ll have limited access to phone, email and social media we’ll be unable to accept bookings over this period. Safe and happy travels and we look forward to hearing from you on our return


Thanks

Alicia, Josh and Ryder Masters

Privacy Policy

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from us, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing: With your permission, we may send you emails about our services, new products and other updates.


SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to place a booking and verify your credit card, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at bookings@northqueenslandtours.com.au or mailing us at: North Queensland Tours, 119 Flinders Street, Townsville, QLD, 4810, Australia.


SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service or Booking Terms and Conditions.


SECTION 4 – OUR SERVER 

Our store is hosted independently using our hosting partners.  They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored securely on our hosts data storage, databases and the general ecommerce application/s.  They store your data on a secure server behind a firewall.


Payment:

All payments are processed using PayPal.  Please refer to PayPals Privacy Policy https://www.paypal.com/au/webapps/mpp/ua/privacy-full

For more insight, you may also want to read North Queensland Tours (NQT) Website Terms of Service and Booking Terms and Conditions.  


SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us.  So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our websites Terms of Service.

Links

When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

 All payment and credit card information is handled by PayPal’s secure PCI DSS compliant gateways https://www.paypal.com/au/webapps/mpp/pci-compliance


COOKIES

We use cookies on our site to store certain information about your session and shopping habits on our site.

You can opt out using your browser's settings.


SECTION 7 - AGE OF CONSENT

By using our website and our services, you warrant and assure us that you are at least 18 years of age.  


SECTION 8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.  If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If NQT is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.


QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at alicia@northqueenslandtours.com.au or by mail at North Queensland Tours, 113-119 Flinders Street, Townsville, QLD, 4810, Australia.

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